Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by IronGrain Upland Deck Builder, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.

2. Services Provided

We provide deck building, installation, repair, and related services in Upland, CA and surrounding areas. All services are subject to availability and our standard business practices. We reserve the right to refuse service to anyone for any lawful reason.

Project quotes and timelines are estimates and may change based on site conditions, material availability, weather, and other factors beyond our control.

3. Payment Terms

Payment terms will be specified in your project contract. Typically, we require a deposit before work begins, with progress payments at specified milestones and final payment upon completion. Late payments may incur additional fees as specified in your contract.

You are responsible for ensuring that all permits, approvals, and property rights are obtained before work begins. We can assist with permit applications, but you remain ultimately responsible.

4. Warranties and Guarantees

We stand behind our workmanship with a one-year warranty on labor. Material warranties are provided by the manufacturer and vary by product. We will help you understand and exercise your warranty rights for materials used in your project.

Our warranties do not cover damage from misuse, lack of maintenance, acts of nature, or modifications made by others after project completion.

5. Cancellation and Changes

If you need to cancel or modify your project, please notify us in writing as soon as possible. Cancellation fees may apply based on work already completed, materials ordered, and time invested. Changes to project scope may affect pricing and timelines.

6. Liability and Insurance

We maintain appropriate liability insurance and workers compensation coverage. Our liability is limited to the amount paid for services rendered. We are not responsible for damage to underground utilities, sprinkler systems, or other hidden features not identified before work begins.

You agree to maintain clear access to the work area and to secure any pets or valuables. We are not responsible for items left in the work area.

7. Website Use

The content on our website is for informational purposes only. While we strive for accuracy, we make no guarantees about the completeness or accuracy of information provided. Photos and examples shown may not represent your final result.

You may not use our website for any unlawful purpose or in any way that could damage, disable, or impair our services.

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of IronGrain Upland Deck Builder or used with permission. You may not copy, reproduce, or distribute our content without written permission.

9. Dispute Resolution

If you have concerns about our services, please contact us directly so we can address them. We believe most issues can be resolved through good communication. If a dispute cannot be resolved informally, you agree to pursue resolution through binding arbitration in accordance with California law.

10. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

IronGrain Upland Deck Builder
303 S 3rd Ave, Upland, CA 91786
Phone: (909) 755-8006
Email: info@uplanddecks.com